Help Page Text

Windows98

Internet Explorer (or Netscape)

  1. First ensure that your web browswer is up to date. For Microsoft Internet Explorer click here if your version is less than what is shown below. (To see this screen while running Internet Explorer click on the help pull down menu and click on “About Internet Explorer”.)
  2. Next ensure that you have the latest version of QuickTime installed. You can install or update to the current version by clicking here .
  3. Finally if you cannot see the movie correctly (especially if the movie runs if partially covered by a menu or another application) right-click on the movie image and left-click on “Plug-in Settings”. On the window that opens up left-click on the down-arrow next to “Browser Settings” and change it to “Video Settings”. Uncheck the options for “DirectDraw Accelleration” and “Secondary Monitors”. Close the the settings window by clicking the “X” and then restart your computer so the settings take effect.

Netscape

  1. First ensure that your web browswer is up to date. For Netscape click here if your version is less than what is shown below. (To see this screen while running Netscape click on the “Help” pull down menu and click on “About Netscape”.
  2. Next ensure that you have the latest version of QuickTime installed. You can install or update to the current version by clicking here .
  3. Finally if you cannot see the movie correctly (especially if the movie runs if partially covered by a menu or another application) right-click on the movie image and left-click on “Plug-in Settings”. On the window that opens up left-click on the down-arrow next to “Browser Settings” and change it to “Video Settings”. Uncheck the options for “DirectDraw Accelleration” and “Secondary Monitors”. Close the the settings window by clicking the “X” and then restart your computer so the settings take effect.

WindowsME/XP

Internet Explorer (or Netscape)

  1. 1) First ensure that your web browswer is up to date. For Microsoft Internet Explorer click here if your version is less than what is shown below. (To see this screen while running Internet Explorer click on the help pull down menu and click on “About Internet Explorer”.)
  2. 2) Next ensure that you have the latest version of QuickTime installed. You can install or update to the current version by clicking here .
  3. 3) Finally if you cannot see the movie correctly (especially if the movie runs if partially covered by a menu or another application) right-click on the movie image and left-click on “Plug-in Settings”. On the window that opens up left-click on the down-arrow next to “Browser Settings” and change it to “Video Settings”. Uncheck the options for “DirectDraw Accelleration” and “Secondary Monitors”. Close the the settings window by clicking the “X” and then restart your computer so the settings take effect.

Netscape

  1. First ensure that your web browswer is up to date. For Netscape click here if your version is less than what is shown below. (To see this screen while running Netscape click on the “Help” pull down menu and click on “About Netscape”.
  2. Next ensure that you have the latest version of QuickTime installed. You can install or update to the current version by clicking here .
  3. Finally if you cannot see the movie correctly (especially if the movie runs if partially covered by a menu or another application) right-click on the movie image and left-click on “Plug-in Settings”. On the window that opens up left-click on the down-arrow next to “Browser Settings” and change it to “Video Settings”. Uncheck the options for “DirectDraw Accelleration” and “Secondary Monitors”. Close the the settings window by clicking the “X” and then restart your computer so the settings take effect.

WindowsNT

  1. Before updating anything else be sure that your Windows NT Operating System is updated by clicking here.

Internet Explorer (or Netscape)

  1. First ensure that your web browswer is up to date. For Microsoft Internet Explorer click here if your version is less than what is shown below. (To see this screen while running Internet Explorer click on the help pull down menu and click on “About Internet Explorer”.)
  2. Next ensure that you have the latest version of QuickTime installed. You can install or update to the current version by clicking here .
  3. Finally if you cannot see the movie correctly (especially if the movie runs if partially covered by a menu or another application) right-click on the movie image and left-click on “Plug-in Settings”. On the window that opens up left-click on the down-arrow next to “Browser Settings” and change it to “Video Settings”. Uncheck the options for “DirectDraw Accelleration” and “Secondary Monitors”. Close the the settings window by clicking the “X” and then restart your computer so the settings take effect.

Netscape

  1. First ensure that your web browswer is up to date. For Netscape click here if your version is less than what is shown below. (To see this screen while running Netscape click on the “Help” pull down menu and click on “About Netscape”.
  2. Next ensure that you have the latest version of QuickTime installed. You can install or update to the current version by clicking here .
  3. Finally if you cannot see the movie correctly (especially if the movie runs if partially covered by a menu or another application) right-click on the movie image and left-click on “Plug-in Settings”. On the window that opens up left-click on the down-arrow next to “Browser Settings” and change it to “Video Settings”. Uncheck the options for “DirectDraw Accelleration” and “Secondary Monitors”. Close the the settings window by clicking the “X” and then restart your computer so the settings take effect.

Windows2000

Internet Explorer (or Netscape)

  1. First ensure that your web browswer is up to date. For Microsoft Internet Explorer click here if your version is less than what is shown below. (To see this screen while running Internet Explorer click on the help pull down menu and click on “About Internet Explorer”.)
  2. Next ensure that you have the latest version of QuickTime installed. You can install or update to the current version by clicking here .
  3. Finally if you cannot see the movie correctly (especially if the movie runs if partially covered by a menu or another application) right-click on the movie image and left-click on “Plug-in Settings”. On the window that opens up left-click on the down-arrow next to “Browser Settings” and change it to “Video Settings”. Uncheck the options for “DirectDraw Accelleration” and “Secondary Monitors”. Close the the settings window by clicking the “X” and then restart your computer so the settings take effect.

Netscape

  1. First ensure that your web browswer is up to date. For Netscape click here if your version is less than what is shown below. (To see this screen while running Netscape click on the “Help” pull down menu and click on “About Netscape”.
  2. Next ensure that you have the latest version of QuickTime installed. You can install or update to the current version by clicking here .
  3. Finally if you cannot see the movie correctly (especially if the movie runs if partially covered by a menu or another application) right-click on the movie image and left-click on “Plug-in Settings”. On the window that opens up left-click on the down-arrow next to “Browser Settings” and change it to “Video Settings”. Uncheck the options for “DirectDraw Accelleration” and “Secondary Monitors”. Close the the settings window by clicking the “X” and then restart your computer so the settings take effect.

Mac OS 8.6 – 9.x

Internet Explorer (or Netscape)

  1. First ensure that your web browswer is up to date. For Microsoft Internet Explorer click here if your version is less than what is shown below. (To see this screen while running Internet Explorer click on the “Apple” pull down menu and click on “About Internet Explorer”.)
  2. Next ensure that you have the latest version of QuickTime installed. You can install or update to the current version by clicking here .

Netscape

  1. First ensure that your web browswer is up to date. For Netscape click here if your version is less than what is shown below. (To see this screen while running Netscape click on the “Apple” pull down menu and click on “About Netscape”.
  2. Next ensure that you have the latest version of QuickTime installed. You can install or update to the current version by clicking here .

Mac OS X

Internet Explorer (or Netscape)

  1. 1) First ensure that your web browswer is up to date. For Microsoft Internet Explorer click here if your version is less than what is shown below. (To see this screen while running Internet Explorer click on the “Explorer” pull down menu and click on “About Internet Explorer”.)
  2. 2) Next ensure that you have the latest version of QuickTime installed. You can install or update to the current version by clicking here .

Netscape

  1. First ensure that your web browswer is up to date. For Netscape click here if your version is less than what is shown below. (To see this screen while running Netscape click on the “Netscape” pull down menu and click on “About Netscape”.
  2. Next ensure that you have the latest version of QuickTime installed. You can install or update to the current version by clicking here .

Linux / Unix

There is no native QuickTime Player available from Apple to run in the Linux/Unix environment. That said, other applications do exist to play the QuickTime movie format in a Linux/Unix environment such as CrossOver.

For the Linux/Unix interface we are assuming that the user of a Linux/Unix workstation is an advanced user and/or an administrator of the workstation to be able to add this capability to their web browser so no further step-by-step instructions are included.

Other

Other Operating Systems

No other Operating System has been tested for compatibility with this website and would be considered unsupported. Many older Operating Systems would be included in this list such as DOS, Win3.x, Win95, WinNT 3.x, OS 8.5 and below, BeOS,… ect. Unfortunately most of these Operating Systems do not support the most recent and currently available versions of Web Browsers that would be needed to run newer versions of the QuickTime player. The best advice for such systems is to upgrade the web browser as far as your Operating System will allow and try to find an older version of the QuickTime Player or Plug-ins that will work with your Operating System.

Other Web Browsers

Although we focused primarily on the two most popular web browsers (Internet Explorer and Netscape) we found that the QuickTime Plug-ins also worked perfectly in Mozilla’s current release. If you are having problems getting Mozilla to run the QuickTime movies properly the instructions for help are almost identical to those of Netscape’s except of course with obvious name substitutions and version numbers. Basically if you are having problems getting the movies to play, update your web browser to the current version and update QuickTime and it should run.